Privacy Policy

At Express Saga Send Gifts to Pokhara Online, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.

1. Information Collected:
   • Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, and shipping address.
   • Transaction Information: We collect information related to your transactions with us, including the products you purchase, payment details, and delivery information.
   • Usage Data: We may automatically collect information about how you interact with our website, such as your IP address, browser type, pages visited, and referring URLs.
   • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. You can control cookies through your browser settings.
2. Use of Information:
   • Order Fulfillment: We use the information you provide to process and fulfill your orders, including arranging delivery to the specified address.
   • Customer Support: We may use your information to respond to inquiries, provide customer support, and address any issues you may encounter.
   • Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, services, and special offers. You can opt-out of these communications at any time.
   • Analytics: We analyze usage data to improve our website, optimize performance, and tailor our content to better meet the needs of our users.
3. Data Security:
   • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
   • All transactions are processed through secure payment gateways to ensure the confidentiality of your financial data.
4. Third-Party Disclosure:
   • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to facilitate order fulfillment (e.g., sharing delivery information with shipping carriers).
   • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.
5. Data Retention:
   • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Children’s Privacy:
   • Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.
7. Changes to This Privacy Policy:
   • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us:
   • If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at expresssaga29@gmail.com.

By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.